Getting Help in Birder's Diary!

Getting help in Birder's Diary is very easy. You have already found this user guide which contains all up-to-date documentation on Birder's Diary. This user guide  includes

• The Quick Start Guide gets you using and understanding Birder's Diary quickly.

• The Features section which describes the important features used in Birder's Diary and how to make the most of them.

• The Video Tutorials section has many video tutorials that describe some of the more complex features in Birder's Diary.

• The Windows Reference section explains every window used in Birder's Diary.

The Online Users Guide version of this user guide may contain more up-to-date as well as additional information than was available when this guide was produced. Check it for more video tutorials and other information by clicking here.

To obtain help while you work in Birder's Diary, use the following techniques:

• Tool Tips - To determine what a particular field/button does, place the mouse cursor over it and keep it there. A brief tooltip description will appear.
  

• This Online Help Guide - Just choose Contents from the main Help menu
  

• Have Petey  the talking Parrot explain the current window to you by simply pressing Ctrl+P anywhere in Birder's Diary. He will promptly explain the basics behind the current window.

• Press F1 anywhere in Birder's Diary and this online help guide will appear and open to the topic which explains the current window.

• Go to the Support Forums where you can search for solutions or post a question/problem. The forums are monitored 8-5 M-F (GMT -07) by a support technician. You can read and search the forums without being registered and logged in. But in order to post to the forums, you must first register and then logon. You will get prompt, caring and courteous assistance!
  Why no e-Mail?

• When all of the above means fail to resolve your issue, you can invite technical support onto your system via a built-in Desktop Sharing mechanism which allows technical support onto your system over the internet. This only works when you initiate the invite from within Birder's Diary and when technical support is available and expecting the invite.