Vireo 
Posts:66
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| 09/08/2006 8:52 AM |
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| I installed a copy of BD 3.6.12 on my desktop a couple of days ago. I did the same thing on my laptop today and launched BD 3.6.12. The Application is not licensed on this computer dialog box comes up. I click on the Unlock Now button, enter the same license ID and password that I entered to unlock the program on my desktop and get the following message: Bad Key: The information entered was not validated by the server. Please try again [I tried twice] or contact Technical Support. I awai |
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jjones
Posts:5332
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| 09/08/2006 8:57 AM |
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Hi Vireo,
Please post back with the License ID in question.
Also, many times antivirus/firewall software will prevent communication with the License Server over the internet. To ensure this is not the problem, temporarily disable all antivirus/firewall software.
Jeff |
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Birder's Diary Technical Support |
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Vireo
Posts:66
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| 09/08/2006 9:04 AM |
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| Jeff, I tried disabling my antivirus software and the Windows firewall but that did not change anything. My license ID is 439546. |
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jjones
Posts:5332
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| 09/08/2006 9:11 AM |
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Fixed now Lars. Sorry. Had to do with the refund I gave you. Try it now.
Jeff |
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Birder's Diary Technical Support |
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Vireo
Posts:66
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| 09/08/2006 9:14 AM |
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| Thanks, Jeff. That worked. |
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