Hi Arne,

It only takes a minute or two for you to let me onto your system. Then I can do the rest by myself.

So - just respond when you get in front of your computer for a couple minutes tonight and I will be looking for you. I will send instructions at that time.

Thanks,

Jeff

Okay, I guess I was supposed to reply directly to you! 

Arne

Ok Arne,

Please go to the Support => Desktop Sharing page on this site.

READ the instructions. Click on Start Session.

I will be on your system in seconds.

Jeff

Hi Arne,

You are correct - you can make a backup by simply copying the database to some off-computer location.

But when you say it won't make backups, please tell me what you mean. What do you try? and What happens? What is the file specification your are using for the backup?

Jeff