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Subject: Program Transfer
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rico User is Offline Posts:3 Occasional Poster
12/12/2006 8:37 PM Alert 

I recently transferred my Birder's Diary 3 from old computer to new computer. I backed up my sightings from the old computer and restored them to the new computer. Now when I try to view a report I get the following message:

Run-time error '3346':

Number of query values and destination fields are not the same.

Can someone help me with this? Thanks.

jjones User is Offline Posts:5100 Veteran Member
12/13/2006 10:13 AM Alert 

Hello Rico:

My guess is that your installation on your new computer is out of sync with that of your database from your old computer.

When you start BD on your old computer, what version does it say that it is? Do the same on your new computer.

My guess is that your old computer reports v3.0.2 while your new computer is somewhat less than that (e.g. 3.0.0 or 3.0.1).

In that case, the solution is to upgrade your new computer to v3.0.2. This free upgrade is available at the bottom of the Product Info > Upgrading from v2.x or 3.0 page on this web site.

Let me know on all of this please,

Jeff


Birder's Diary Technical Support
rico User is Offline Posts:3 Occasional Poster
12/13/2006 11:30 AM Alert 

Jeff,

That makes a lot of sense. I did upgrade the program on the old computer some months ago. The software on the new computer was installed directly from the CD without upgrading. I will upgrade to the new version and see if that works. I will let you know how it turns out. Thanks.

Richard

rico User is Offline Posts:3 Occasional Poster
12/13/2006 3:52 PM Alert 

Jeff,

Your diagnosis was correct. Once I upgraded to Version 3.0.2 everything worked fine. Thanks for you help!

Richard

jjones User is Offline Posts:5100 Veteran Member
12/13/2006 9:24 PM Alert 
Thanks for letting me know. Glad all is well.

Really should upgrade to 3.6. Many new features and very stable.

Jeff

Birder's Diary Technical Support
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