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Subject: Run-time error 13, Type mismatch

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jjones

Posts:5332 Veteran Member

12/03/2007 3:27 PM	Alert
Hmmm. I will have to see this. Can you let me onto your system right now? Go to the "Support -> Desktop Sharing" page on this site, and click on the yellow Start Session button. I will be standing by... Let me know, Jeff

Birder's Diary Technical Support

John Gregory100 User is Offline

Posts:14

12/04/2007 11:10 PM	Alert
Hi Jeff I guess time zones are a bit of a problem. Not sure how far behind you are on the UK. I'll log on about 8pm this evening GMT and see if we can hook up. Off to Sumatra tomorrow so if we don't manage to do this today I'll be out of the loop until after Xmas. Regards John

jjones

Posts:5332 Veteran Member

12/05/2007 10:45 AM	Alert
Hi John, I think I am about 7 hours behind you. So please post back here when you get home tonight and are ready to let me onto your system. I will respond as soon as I see it, and give you instructions. Thanks, Jeff

Birder's Diary Technical Support

John Gregory100 User is Offline

Posts:14

12/05/2007 2:05 PM	Alert
I'm here. I'm just activating desktop sharing. John

John Gregory100 User is Offline

Posts:14

12/05/2007 3:08 PM	Alert
Jeff Looks like we missed each other. I'm off to Indonesia on a 2 week birding hol. I'll be in touch after xmas. Regards John

jjones

Posts:5332 Veteran Member

12/06/2007 10:10 AM	Alert
Sorry John, Please contact me when you are back and will get this fixed. Jeff

Birder's Diary Technical Support

John Gregory100 User is Offline

Posts:14

01/07/2008 6:33 AM	Alert
Hi Jeff I'm back. Let me know when you are ready. I'll keep checking the forum and my email. You can also call me on +447768 235999. I should be around most of today (7th) and tomorrow. Regards John

jjones

Posts:5332 Veteran Member

01/07/2008 9:35 AM	Alert
Hello John, Ok - I am here. Please go to the "Support :: Desktop Sharing" page; follow the instructions and click on the "Start Session" button on that page. Jeff

Birder's Diary Technical Support

jjones

Posts:5332 Veteran Member

01/07/2008 12:14 PM	Alert
Hello John, All set and working. The error occured when trying to open the Sightings Entry Setup window. You had correctly removed all frmSightingsEntrySetup... key/values from the registry. I found one more that didn't fit that name convention - it was EntrySetupMoreLess. Once I removed that from your registry, all is working again. Let me know if I can assist with anything else. Jeff

Birder's Diary Technical Support

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