I purchased this upgrade along with the Clement's/World list last week. I uploaded my old Birders Diary Data and downloaded the the new v3.6 to this computer. BD is still running in demo mode and says that the application is not liscensed on this computer. I have new data to enter, but I'm afraid it may be a waste of time to do so on the demo. I haven't had any response letting me know if my data was recieved, or how long it might take to convert it. Kinda just stalled out here, not sure what to do next.

John

Hi John,

Very glad you posted here about this.

I sent you an email right after your purchase with the following text:

Let me know if you have any questions or if I can assist with anything.

I did not receive a response - assuming you did not get it.

Also, I have not received an upload from you per the instructions on the Product Info :: Upgrading from 2.x or 3.0 page. You should not enter new sightings until I have converted your data. Please ZIP your v2 database per those instructions and upload it to this site.

Concerning Demo mode: on your invoice are two license IDs. When you start Diary, you will be presented with the License Information window. Use the Unlock Now button to enter your license IDs and your password. This will activate your 3.6 installation.

Let me know if I can assist further with any of this.

Jeff

Hi Jeff,

Thanks for getting back to me. 

I didn't recieve the e-mail from you. My BD data must have met your e-mail along the way, and they ran off together out into cyberspace? Weird.

I hadn't noticed the two different ID #'s. I was able to unlock 3.6 by using the correct one.

Thank-you.

I will try to upload BD again now.

John

Hi John,

I have your v2 database. Thanks. Will get to work on the conversion.

I have given you a complimentary license to Clements 2008. License ID: 946093. Same password as your other licenses. I will import that version into your new 3.6 database for you, instead of the 2005 version.

Should have your new database back to you within 24 hours.

Jeff

Hello John,

Your converted data is ready for download to your system and use by version 3.6. No problems were encountered.

You can download your database by right-clicking on the link below and choosing Save.

http://www.birdersdiary.com/Downloads/JohnSullivan.zip

Follow the remaining instructions on the Product Info :: Upgrading from 2.x or 3.0 page on this site. Basically, unzip the download and replace your current 3.6 database.mdb with the one in this downnload.

Let me know if I can assist with anything else.

Jeff

HI Jeff

I tried downloading John's file and got the same message.

John W

Hi John,

You must activate the tax list with the license I gave you.

1. Help | License Information
2. Click on Unlock Now (you MUST be connected to the internet)
3. Enter your license ID and password.

That is all there is to it.

Let me know,

Jeff