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Friday, February 10, 2012
FAQ - Current Support Issues Everyone Should Know About
Q.
Correctly activating your Birder's Diary user license on the
Windows Vista
or
Windows 7
operating system.
Q.
Petey
(the talking parrot) and
Online Help
not supported under
Windows Vista
- but they still work.
Q.
Birder's Diary reports
RTE 13
when attempting to Add or View/Edit sightings.
Q.
Run-time Error 48 - File Not Found - 'SKCA32.DLL'
Q.
After installing and running Birder's Dary on
Windows 7
, you get a
COMPATIBILITY
message concerning MSagent.
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Subject: Problem Sorting on Large Comments Field?
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jjones
Posts:5105
08/19/2009 6:18 PM
Alert
Hi Joe,
I have your database. Please point me to one such record which does NOT sort correctly for you again and I will try this myself.
Thanks,
Jeff
Birder's Diary Technical Support
Joe Byrnes
Posts:42
08/25/2009 2:58 PM
Alert
I think we have to consider this a Microsoft Problem.
Jeff,
I exported some sightings to a CSV file, and then to Excel, looked at the data with Hex Edit, and see no special or hidden characters. The first 10 or so Comment characters, on which it sorts, are exactly what they should have been.
I even manually keyed in the same comments into a replacement record, and it also failed to sort properly. I could take the problem down to just four sightings, with short Comment field, and get it to fail. And since you are using the Microsoft Sort and interface, it must be Microsoft.
It failed both in the View/Edit screen and the Reports output, but only on certain sightings. The size of the Comments field should not be a problem (less than 65K!).
I'm willing to close this if you are. Sometimes discretion is the better part of valor, and I can live with this.
Thanks for working with me on this last week.
-Joe
jjones
Posts:5105
08/25/2009 3:27 PM
Alert
Hi Joe,
My pleasure. Thanks for all the investigation you put into this also.
Jeff
Birder's Diary Technical Support
SteveO
Posts:509
08/25/2009 5:34 PM
Alert
I could take the problem down to just four sightings, with short Comment field, and get it to fail.
Joe, If you put the four fields in Excel and sort them, what happens? What are the four fields you tried?
Regards,
Steve
Joe Byrnes
Posts:42
08/29/2009 5:47 AM
Alert
They sort just fine in Excel. I emailed to you the CSV file, Excel spreadsheet with four sightings, along with some screen captures of my settings when the sort fails. Thanks, -Joe
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