The password supplied to unzip the Clements download file gives error "incorrect password". It is the password I recieved on invoice # 280771. The password for the downloaded upgrade to 3.6 did work and the program is installed. Also I don't see a download item for the associated checklist.

Thanks Gary

Hello Gary,

The download and installation of tax lists changed a couple months ago. You purchased Clements 2008, that is not the current tax list available, which is Clements 2008 v6.3.2. Your purchased password will not work on that as you have found out.

Is there some reason you are trying to download the 2008 version now? You should have already downloaded and imported that when you purchased.

Let me know please, and sorry for the confusion.

Jeff

Hi Gary,

No - you do not need to purchase any upgrades. What you want to do is to replace the database on your new system with the one on your other system. It contains all of your data as well as all your taxonomic lists.

The basic process is:

1. make a backup of your database from your old system
2. Take it to your new system and copy it to somewhere on your local drive.
3. The open BD on your new system and perform a RESTORE (File | Backup/Restore) by selecting the backup you put there from #2 above.
4. Exit BD and restart it after any Restore operation.
5. Then activate your Clements 2008 license if you haven't done so already (Help | License Information | Unlock Now)

Let me know if I can assist with any of this.

Jeff

Hi Gary,

Clements 2008, the one you have, certainly has Cacking Goose and Dusky Grouse. How are you trying to view these two species (exaclty what steps and features of BD are you using)? You had to download the separate checklist file prior to Feb 2009 (e.g. Clements 2008) and import it separately per the instructions on the web site at that time. The new procedure takes care of all of that for you. So - it may be that you are missing the checklist data. Let me know on the question above.

The information on upgrading from 2008 to 2008-v6.3.2 can be found on the Purchase => Online Store page on this site. The cost for you is $59 since you own the 2008 version.

I can also provide you with the old 2008 checklist data for free if you like. It is no longer on the Downloads page and I will provide it some other way. So let me know on that one please.

Jeff

Hi Gary,

If you have the message about "added... and removed..." then it is done. Try clicking on that message to close it.

Jeff