Hi,

I recently recovered from a hard disk crash.  I installed 3.6 on my new hard drive and then copied the backed up database to the new directory.  Everything works fine but I get the runtime error 3346 (Number of query values and destination values are not the same) when I try to run Checklists.  I searched the forum and found some other people with this problem but I am not sure how to correct it in my case.  I thouhgt my version of 3.6 on my old computer was the latest version and so should be the same as the one I downloaded and installed?  Therefore I am surprised my backup database seems incompatible.

Thanks for your help,

Mike Moore

Hi Mike,

You seem to have done everything correctly. It should be working.

If you have MS Access on your system, I can get onto your system and fix this, else I will need for you to upload your database (after ZIP'ng it) to me using the Support => File Upload page on this site.

Lt me know please.

Jeff

Jeff,

I think I just uploaded a zipped copy of my database.  Let me know if there are any problems.

Mike

I got your database Mike. Thanks.

I will get to this today and report back.

Jeff

Hi Mike,

Your database works just fine here on my system.

So, there is a mismatch between the version of the database and the version of BD you are attempting to use it with.

Did this database come from a beta v3.7 installation by any chance? Or, are you sure you are running BD v3.6.49 as the actual program on your new machine?

Let me know - we will get this figured out and working shortly.

Jeff

Jeff,

Thanks for all your help. 

Although I freshly downloaded the program before the restore, for some reason it was version 3.6.29.  I used autoupdate to update to 3.6.49 and now everything is working fine.  Maybe you should double-check that your download file is .49?

Mike