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Subject: Cannot edit sightings - using german names
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LaMa User is Offline
Posts:15
Moderate Poster

02/09/2010 7:32 AM Alert 

Hi there!

I'm using the german translations of birds' names but discovered, that the program doesn't allow me to edit sightings. When I tried to change to location, the following error occured:

"Invalid Smart Search Value!

This value not allowed.
It doesn't match any known values!
This SmartSearch field does not allow new values."

And it is not possible to re-enter the German name of the bird. I have to look up the English name to leave this window successfully. Although this is a nice English-training, I would like to get rid of this detour.

Thanks in advance, Matthias Lang

jjones User is Offline
Posts:3886
Veteran Member


02/09/2010 5:41 PM Alert 

Hi Matthias,

Can I get onto your system sometime tomorrow and see this; then fix it. It should work, but I need to see just what is going on.

I am available 8am-5pm tomorrow GMT -07 (Colorado Mountain Standard time).

Let me know please.

Jeff


Birder's Diary Technical Support
LaMa User is Offline
Posts:15
Moderate Poster

02/10/2010 1:26 AM Alert 

Hi Jeff,

Thanks for your swift response! I will contact you today (email via forum?) and tell you when ready for desktop sharing. Since Germany uses CET (central european time), it will be 8 hours time difference. I assume, it will be around 1pm in Colorado.

You will tell me when to push the "start session" button then?

Thanks

Matthias

jjones User is Offline
Posts:3886
Veteran Member


02/10/2010 10:32 AM Alert 

Hello Matthias,

Are you available now? Please send email to support@birdersdiary.com when you get to your computer and I will send instructions.

Thanks,

Jeff


Birder's Diary Technical Support
LaMa User is Offline
Posts:15
Moderate Poster

02/10/2010 2:07 PM Alert 

Hi Jeff,

Thanks for fixing the bug in my windows registry online!

==> Solved.

Matthias

jjones User is Offline
Posts:3886
Veteran Member


02/10/2010 2:08 PM Alert 

Update: got on Matthias' system and the problem was what I figured. Sometimes, if the system crashes or other problems occur while in BD, you can corrupt the lookup tables. It is easy to reset with an edit of the registry.

  1. Exit BD if running.
  2. Open the registry editor (regedit)
  3. browse to HKEY_CURRENT_USER\Software\Birders Diary\Settings
  4. edit the key on the right named OptimizeDatabaseSearch and change its value from 'false' to 'true'
  5. Exit the registry editor and restart BD.

all is well now.

Jeff


Birder's Diary Technical Support
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Forums > Birder's Diary > Technical Support > Cannot edit sightings - using german names



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