Friday, February 10, 2012
 
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Subject: Run Time Error
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JimMoore User is Offline Posts:18 Moderate Poster
04/01/2010 4:03 PM Alert 

 I currently have a problem opening the View/Edit Sightings page.   I get a pop-up advising Run Time Error 13 - Type Mismatch. Then the program closes.  Usually when I reopen, Birder's Diary comes up and I'm still not able to open View/Edit, however once in while I can't reopen BD and get a pop-up "Cound not Lock File" - Contact Technical Services.

This had happened before but I've always been able to reopen BD without the Lock message and resume working including using the View/Edit page.

I'm using BD63.6 installed on Windows 7.

Jim Moore

jjones User is Offline Posts:5105 Veteran Member
04/02/2010 9:21 AM Alert 
Hello Jim,

The solution to the RTE 13 is at the top of this page in the FAQ section.

Let us know if the other error continues.

Jeff

Birder's Diary Technical Support
JimMoore User is Offline Posts:18 Moderate Poster
04/02/2010 2:15 PM Alert 

Ye Gads.  Looks like I didn't bother to look at the FAQ's.  The solution corrected the problem.  One of the best things about BD is it's customer service.

jjones User is Offline Posts:5105 Veteran Member
04/02/2010 2:21 PM Alert 
Thanks Jim. Let us know if we can assist further.

Jeff

Birder's Diary Technical Support
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