License ID already used > Product Forums

Friday, February 10, 2012

FAQ - Current Support Issues Everyone Should Know About

Q. Run-time Error 48 - File Not Found - 'SKCA32.DLL'

Birder's Diary Forums

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Subject: License ID already used

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crazy4horses User is Offline

Posts:2

04/03/2010 6:28 PM	Alert
I had to have the hard drive on my PC replaced. I have downloaded and installed the diary software. But when I try to unlock the license, I get a message that the licenseID already used. This is the same PC. Do I need to purchase another license?

jjones

Posts:5105 Veteran Member

04/04/2010 11:25 AM	Alert
Hello Carolyn, No - you do not need to purchase another license. I will reset your activations if you will please provide me with a list of your license IDs. Thanks, Jeff

Birder's Diary Technical Support

crazy4horses User is Offline

Posts:2

04/04/2010 7:57 PM	Alert
The license id is 1033162. Thank you for your help

jjones

Posts:5105 Veteran Member

04/04/2010 8:14 PM	Alert
All set Carolyn. Let me know if I can assist with anything else, Jeff

Birder's Diary Technical Support

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