David 
Posts:24
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| 09/01/2006 4:47 AM |
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There was a series of downloads that I had to do in order to be able to add the saved information but I can find it!
Help!
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jjones
Posts:5332
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| 09/01/2006 6:58 AM |
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Hi David,
You aren't giving me a lot to go on here.
If you are trying to load BD V2 onto a new computer with a new operating system (e.g. XP), then I doubt it will work at all. V2 is over 8 yrs old! Software made for computers back then typically will not run on today's computers/op sys.
Do you have your V2 database or a backup of it?
My recommendation is to upgrade to 3.5 ($139). I will convert your V2 database into 3.5 format for you.
You can purchase, download and install 3.5 all Online at this site.
Let me know if I can assist further.
Jeff |
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David
Posts:24
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| 09/01/2006 9:32 AM |
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| So if I buy Version 3 I can still keep my old records from the V2? |
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jjones
Posts:5332
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| 09/01/2006 10:23 AM |
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Posted By David on 09/01/2006 9:32 AM
So if I buy Version 3 I can still keep my old records from the V2?
Yes - if you have your V2 database still in tact.
See the instructions on this site at Product Info >> Upgrading from v2.x or v3.0.
Let me know if you have any further questions.
Jeff |
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Birder's Diary Technical Support |
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David
Posts:24
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| 09/05/2006 2:54 PM |
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Jeff
Upgrading 2.x to 3.6
User code 1: 298534176
User code 2: 3606112
Licence ID: 438580
I have already sent the Birders Diary Program to you but I have no clue how to zip the file.Or what that even means.
I hope camping went well!
David
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jjones
Posts:5332
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| 09/05/2006 3:15 PM |
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Posted By David on 09/05/2006 2:54 PM
Jeff
Upgrading 2.x to 3.6
User code 1: 298534176
User code 2: 3606112
Licence ID: 438580
I have already sent the Birders Diary Program to you but I have no clue how to zip the file.Or what that even means.
I hope camping went well!
David
Hi David,
Sorry for the confusion. Hang in there and we will get your upgrade completed.  You are going to be the first real guinea pig for updating from 2.x to 3.6.
Did you download and install v3.5.x or v3.6? Please start BD and choose Help | About from the main menu. This will tell me which version you have installed.
I can do anything with the 2.x program - but I do need your 2.x database. This will be a file named bird_dat.mdb. It will be found, by default, in c:\program files\TBS\data\bird_dat.mdb. If you don't find it there, then look around in c:\program files\TBS\... all the subdirectories under there.
Then ZIP (this is a computer term for compressing a file(s) using ZIP technology). You can find a free version to use at http://www.winzip.com , but if you have Windows XP, you probably already have a version of it and can access it by right-clicking on bird_dat.mdb in your windows Explorer and choosing "Add to Archive..." or "Compress File..." or something like that. Then use the File Upload feature on this web site to upload that file.
If you like, I can get on your system and help you with all of this. Just let me know and you can forget all of the above.
Jeff |
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David
Posts:24
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| 09/05/2006 3:46 PM |
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| I found the dat file but if you want to to get in and do it yourself that would be great! |
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David
Posts:24
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| 09/05/2006 3:48 PM |
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| How do you get in to my computer? |
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jjones
Posts:5332
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| 09/05/2006 3:50 PM |
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Hi David,
Run the DiaryTechSupport program at the bottom of this page. It will give me an invite to join your system. You must be on the internet. I will get onto your system and download the necessary file.
I will be here for another 15 minutes.
Jeff |
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Birder's Diary Technical Support |
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David
Posts:24
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| 09/05/2006 3:50 PM |
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| I did try the file upload page but it brought me to the could not find the page, Page |
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David
Posts:24
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| 09/05/2006 3:53 PM |
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| You know I'm on dial up right? |
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David
Posts:24
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| 09/05/2006 4:23 PM |
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| Thanks |
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jjones
Posts:5332
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| 09/06/2006 7:20 AM |
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Hi David,
I don't see that the file upload of your bird_dat.mdb completed on the web site.
Did you encounter any problems with the upload?
Jeff |
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Birder's Diary Technical Support |
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David
Posts:24
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| 09/08/2006 2:00 PM |
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| I can't seem to upload it keeps bringing me to the Page cannot be displayed |
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jjones
Posts:5332
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| 09/08/2006 2:22 PM |
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Hi David,
Can you be more specific? What exactly are you doing and what exactly happens?
Thanks
Jeff |
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Birder's Diary Technical Support |
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David
Posts:24
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| 09/08/2006 7:20 PM |
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I do the upload. The page loads for about 15 minutes. The I'm brought to the windows page that says PAGE CANNOT BE DISPLAYED that pops up when you try to access the web but are not connected.
The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.
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Please try the following:
Click the Refresh button, or try again later.
If you typed the page address in the Address bar, make sure that it is spelled correctly.
To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP).
See if your Internet connection settings are being detected. You can set Microsoft Windows to examine your network and automatically discover network connection settings (if your network administrator has enabled this setting).
Click the Tools menu, and then click Internet Options.
On the Connections tab, click LAN Settings.
Select Automatically detect settings, and then click OK.
Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed.
If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0.
Click the Back button to try another link.
Cannot find server or DNS Error
Internet Explorer
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