Home
Product Info
       Features and Screen Shots
       Version 3.7 Information
       Licensing Explained
       Why Choose Birder's Diary?
       Why eBird won't replace Birder's Diary
       Upgrading from 2.x or 3.0
       Program Requirements
Purchase
       Instructions
       Birder's Diary Online Store
       Logon to the Online Store
       Gift Giving
Downloads
       Downloads
       Bug Fixes
Support
       Product Forums
       Forum Instructions
       Support Info
       File Upload
       Online Users Guide
       Desktop Sharing
More...
       Testimonials
       Feedback
       Contact
       Competitors
       Birding Related
 
You Are Here: Support   »   Product Forums Friday, May 18, 2012
 
FAQ - Current Support Issues Everyone Should Know About
Minimize
  
Birder's Diary Forums
Minimize
Forums > Birder's Diary > Technical Support
Subject: BD V 3.6.13
Prev Next
You are not authorized to post a reply.

Author Messages
Mark Riley User is Offline Posts:176 Veteran Member
09/18/2006 12:57 PM Alert 
Hi Jeff,

Just a teething problem. Well I would have to find at least one 

I have installed update. When going to life lists upon opening I get "Run time error 91"- Object variable or with bolock variable not set. When I cancell this BD folds.

I have reinstalled and disabled my virus scan and repeated, same problem.

Regards

mark
Mark Riley User is Offline Posts:176 Veteran Member
09/18/2006 1:06 PM Alert 
Hi Jeff,

Just restarted problem seems now to have solved itself. Strange. Your thoughts would still be appreciated.

Mark
Mark Riley User is Offline Posts:176 Veteran Member
09/18/2006 1:19 PM Alert 
Hi Jeff,

Am now geting a problem on a particular kind of checklist. When I run North American birds not seen. I get run time errors and a crash. Other than that I am pleased with the additional features for lists & sightings etc. Thanks for responding so quickly.

Mark
Al Ahlgrim User is Offline Posts:131 Veteran Member
09/18/2006 1:26 PM Alert 
Mark: Issue had been posted in beta so it is known and is being discussed!
Hang in there.
Al
Mark Riley User is Offline Posts:176 Veteran Member
09/18/2006 1:34 PM Alert 

Al,

thanks for the info. I am sure you guys have got it under control

 

Mark
jjones User is Offline Posts:5332 Veteran Member
09/18/2006 6:41 PM Alert 
Posted By Mark Riley on 09/18/2006 1:19 PM
Hi Jeff,

Am now geting a problem on a particular kind of checklist. When I run North American birds not seen. I get run time errors and a crash. Other than that I am pleased with the additional features for lists & sightings etc. Thanks for responding so quickly.

Mark


Hi Mark,

Working on the solution. Odd that a reboot made the other problem go away. Can you please give me all the parameters (screen shots preferred) for the report that is still crashing?

Thanks,
Jeff
Birder's Diary Technical Support
jjones User is Offline Posts:5332 Veteran Member
09/18/2006 7:49 PM Alert 

Mark et al,

I have found and fixed the RTE 91. Will be uploading 3.6.14 shortly.

I cannot reproduce the error Mark reports for "North America - birds not seen". See my settings below.

Jeff





Birder's Diary Technical Support
Mark Riley User is Offline Posts:176 Veteran Member
09/19/2006 4:39 AM Alert 
Hi jeff,

3.6:14 has sorted Run time error 91

Problem with N America not seen. See Screen shot.

I Get RT error 3420- Object invalid or no longer set.

Again after download of 14. then crashed. No problem after opening again.

Mark





jjones User is Offline Posts:5332 Veteran Member
09/19/2006 6:30 AM Alert 
Posted By Mark Riley on 09/19/2006 4:39 AM
Hi jeff,

3.6:14 has sorted Run time error 91

Problem with N America not seen. See Screen shot.

I Get RT error 3420- Object invalid or no longer set.

Again after download of 14. then crashed. No problem after opening again.

Mark



Hi Mark,

Not sure if you are indicating that you still have a problem or not.

Is 3.6.14 working correctly for you or is it producing errors?

Thanks,
Jeff
Birder's Diary Technical Support
Mark Riley User is Offline Posts:176 Veteran Member
09/19/2006 7:34 AM Alert 
Hi Jeff,

On 3.6.:14 I had RT error 3420 as stated. Then after rebooting it disappeared. It has not returned. Problem seems solved.

Once more, well done for your quick responce to the suggestion on 3.6 and the new teething problems.

Regards


Mark
You are not authorized to post a reply.
Forums > Birder's Diary > Technical Support > BD V 3.6.13


ActiveForums 3.6
  
Support Tools
Minimize
 TitleOwnerCategoryModified DateSize (Kb) 
  
Copyright 2011 by Jones Technologies LLC  Terms Of Use  Privacy Statement