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Subject: mostly empty checklists
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Pamela User is Offline Posts:19 Moderate Poster
10/25/2009 3:42 AM Alert 

Jeff-

I have data from 10 field trips to enter, but my checklist contains only one bird - the Emperor Goose.  It printed out my lists just fine after my last screwup, and I hadn't tried to use the "add" feature until now.

Will you be available M-F 8-5  Pacific time in the next 2 weeks?  I will ask Damian to come over to work on it with you during your availability.

Thanks,

Pamela Morse

jjones User is Offline Posts:5092 Veteran Member
10/26/2009 10:46 AM Alert 

Hi Pamela,

I am here M-F, 8-5. However, I can probably assist you if you will just tell me exactly what you are doing. Tell me what settings, exactly all of them, on your sightings entry setup window. That will likely give me the clue as to what is wrong and what the solution will be. If you can include a screen shot of that window, that will be worth a thousand words as the saying goes.

Let me know please,

Jeff


Birder's Diary Technical Support
Pamela User is Offline Posts:19 Moderate Poster
10/30/2009 3:38 PM Alert 

Jeff,

My computer tech would be able to provide screen shots and such to help with this issue. He can be here tomorrow if you'd be available. He could be here at 9a.m. your time. I know you don't normally do anything on weekends, but he has trouble doing these things on weekdays, otherwise I wouldn't ask you for this. Please let me know if this is possible.

Pamela

jjones User is Offline Posts:5092 Veteran Member
10/30/2009 3:44 PM Alert 

Hi Pamela,

How about you let me on your system right now and I have a look? I can probably get things going in a few minutes.

I will not be around tomorrow.

I will be here for another 2 hours. Please let me know.

Jeff


Birder's Diary Technical Support
Pamela User is Offline Posts:19 Moderate Poster
11/03/2009 12:05 PM Alert 

Jeff- I am online now, but want to go outdoors to work while weather is still decent.  I'll leave BD up and running, in case you call.

 

Pamela

 

jjones User is Offline Posts:5092 Veteran Member
11/03/2009 12:10 PM Alert 
HI Pam,

Please send me email when you get this at support@birdersdiary.com and wait for my reply with instructions.

Thanks
Jeff

Birder's Diary Technical Support
jjones User is Offline Posts:5092 Veteran Member
11/03/2009 12:34 PM Alert 
Just to update: I got on Pamela's system and she was filtering on a personally defined Location for Checklist Entry. By default, checklist data is only provided down to the state or country level. So, filtering on a location more specific than that will not find any birds.

You can however, add species to a personally defined location using the Checklist Editor, or you can select the "Show only things sighted at this location" checkbox (prefered and easier) to get a checklist containing only the things sighted at the filtered location.

fyi
Jeff

Birder's Diary Technical Support
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