Hi Pamela,
I am here M-F, 8-5. However, I can probably assist you if you will just tell me exactly what you are doing. Tell me what settings, exactly all of them, on your sightings entry setup window. That will likely give me the clue as to what is wrong and what the solution will be. If you can include a screen shot of that window, that will be worth a thousand words as the saying goes.
Let me know please,
Jeff |